Please contact Aero Videos first if you wish to return your order.

Orders returned unopened will be replaced with another title or the cost of the DVD. If the DVD has already been opened, it cannot be returned.

Return postage is at the expense of the customer.

For damaged goods or if you have problems playing your DVD, please contact us before returning the goods. It is the customer’s responsibility to order the correct PAL or NTSC version. We have provided a link for you to check. If there is a problem with your DVD and you report it within 30 days, we will endeavour to replace it with another of the same title.

Aero Videos Shipping Policy

All items are shipped within 48 hours or less. They are mailed in a crush-proof box and sent by airmail.